Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your personal information.

Last Updated: August 8, 2026

Privacy at a Glance

Encrypted Data

All your health data is encrypted

No Selling

We never sell your personal data

Your Control

Delete your data anytime

1. Introduction

Welcome to FitHer ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use the FitHer mobile application (the "App").

By using FitHer, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.

2. Information We Collect

2.1 Information You Provide

  • Profile Information: Name, age, height, weight, fitness goals, and fitness level
  • Workout Data: Workout history, completed exercises, duration, and calories burned
  • Preferences: Notification settings, app preferences, and workout schedules

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, time spent in app, crash reports
  • Analytics: Aggregated usage statistics to improve app performance

3. How We Use Your Information

We use the collected information for the following purposes:

  • 1
    Personalization: To create customized workout plans and provide personalized recommendations
  • 2
    Progress Tracking: To track your fitness progress, achievements, and milestones
  • 3
    Notifications: To send workout reminders and motivational messages (with your consent)
  • 4
    App Improvement: To analyze usage patterns and improve app features and performance
  • 5
    Customer Support: To respond to your inquiries and provide technical assistance

4. Data Security

We take the security of your data seriously and implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for sensitive data
  • Secure data storage with Firebase (Google Cloud)
  • Regular security audits and updates
  • Access controls and authentication protocols

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate the app (e.g., Firebase, OneSignal for push notifications, Google AdMob for ads)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfer: In connection with a merger, acquisition, or sale of assets (users will be notified)

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request a copy of your personal data

Deletion

Request deletion of your account and data

Correction

Update or correct your information

Opt-Out

Unsubscribe from notifications anytime

To exercise these rights, please contact us at support@trandlook.in

7. Data Retention

We retain your personal information only for as long as necessary to provide the FitHer services, improve the App, comply with legal obligations, resolve disputes, and enforce our agreements.

Our data retention practices include:

  • Profile Information: Information such as your name, age, height, weight, fitness goals, and fitness level is retained while you continue using the App or until you request its deletion.
  • Workout and Progress Data: Workout history, completed exercises, progress, and related fitness information are retained to provide your fitness tracking experience and are deleted upon your request where applicable.
  • Analytics and Crash Data: Anonymous or pseudonymous analytics and crash reports collected through Firebase Analytics and Firebase Crashlytics are retained according to Google's applicable retention settings and policies to help us improve the App's performance, reliability, and user experience.
  • Subscription Information: Purchase and subscription information managed through Apple App Store, Google Play, and RevenueCat may be retained as required for billing, fraud prevention, tax, accounting, and other legal obligations.
  • Advertising Data: Google AdMob may process and retain advertising-related information in accordance with its own privacy policies and applicable legal requirements.

You may request deletion of your personal information by contacting us at support@trandlook.in. Upon receiving a valid request, we will delete or anonymise your personal data unless we are required to retain certain information to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.

8. Children's Privacy

FitHer is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Third-Party Services

FitHer uses the following third-party services:

  • Firebase (Google): For data storage, authentication, and analytics
  • OneSignal: For push notifications
  • Google AdMob: For displaying advertisements (non-personalized)
  • RevenueCat: For subscription management

These services have their own privacy policies. We encourage you to review their privacy practices.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Trandlook
FitHer App Support
📧
💬
+91 99096 67322
WhatsApp Support

Your Consent

By using FitHer, you consent to this Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use the App.